Frequently Asked Questions
Everything you need to know about shopping with Southampton's appliance experts.
Do you offer local delivery within the Southampton area?
Yes, we provide specialized local delivery services across Southampton and surrounding areas. Our professional team ensures your premium appliances are transported safely and positioned exactly where you need them.
Are installation services available for large appliances?
Absolutely. We offer professional installation for washing machines, dishwashers, and integrated cooling appliances. You can add this service to your order during the checkout process.
What kind of warranty comes with my purchase?
All our appliances come with a standard manufacturer's warranty, typically ranging from 1 to 5 years depending on the brand. We also offer extended protection plans for added peace of mind.
What is your return policy for faulty items?
If your appliance develops a fault within the first 30 days, we offer a full refund or exchange. After 30 days, items are covered under the manufacturer's warranty for repair or replacement.
Can I recycle my old appliance when you deliver the new one?
Yes, we offer an eco-friendly removal and recycling service for your old appliances. Simply select the 'Recycling' option at checkout, and we will take your old unit away for responsible disposal.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options and secure online payments via PayPal.